Caitlin Shaw
in Loughborough
Receptionist
Caitlin joined the ascent dental team just over a year ago and is part of our front of house team. She enjoys welcoming patients into the practice and likes to help make the patient journey as enjoyable as possible.
In her spare time she enjoys socialising with family and friends.
Five-Star
Rated Care
4.8 of 5 based on over 1000 reviews across all Ascent Dental Clinics
Mandeep is honestly just an angel! ❤️❤️ I came in with my little boy on Friday who has quite severe learning disabilities and once again she was as lovely as ever! She just gives such a warm welcome! William didn’t want to sit in the chair and was already pretty stressed, so Mandeep just whizzed over on her chair and had a look in his mouth whilst he was stood up, rather than wait for him to get more distressed! It made it so much easier that she just got on with it in the way Wills was happiest!
So I first started coming here as a temporary measure during lockdown when I couldn’t get an nhs appointment as everywhere was shut and I was in DESPERATE need of a dentist. However Mandeep is just soooo lovely that instead of only coming to fix the issues I had during lockdown, we’ve instead signed both myself, my partner, and our 2 kids, on to membership plans because honestly she’s just so lovely, we’d feel like we were cheating if we went anywhere else 😂😂 We love her so much that she actually regularly come up in conversation when we’re debating buying junk food from on the food shop! Neither of us want to disappoint Mandeep… we always threaten each other with “I’ll tell Mandeep next time I see her if you buy that” 😂 If she ever leaves we’ll be going with her because she’s the nicest person everrrrr!!!
Fantastic professionalism and flexibility to suit my demands. I was booked in originally to have some routine maintenance carried out but then after looking at the cosmetic services that Ascent provide decided to opt for Veneers. Perfect job carried out and a big thanks to all.
I had a lingual brace fitted to my top teeth with Ascent Dental last year and I am very pleased with the results. I had some overcrowding and crookedness which has now been resolved and I feel much more confident with my smile! I would definitely recommend this type of brace if you are wishing to straighten your teeth invisibly, no one even noticed that I had a brace unless I pointed it out. The staff were very helpful and supportive during my treatment. I am now considering having my bottom teeth done with the same type of brace.
Ascent Dental Care has professional and friendly staff who always provide excellent treatment. I had dental implants last year and am very pleased with the outcome. Before starting and throughout the procedure the staff explained exactly what was happening and what was involved. This was very important to me.
I went to Ascent dental care in Loughborough to look into ways I could improve my smile. My dentist Jyoti was absolutely amazing! She talked me through all my options and we decided to go for a whitening treatment and then composite bonding. The communication throughout from the practice was incredible and the process couldn’t have been made easier. Jyoti has absolutely transformed my smile and I couldn’t be happier! Not only is she professional and brilliant at what she does, she’s also very friendly and put me at ease through every step. Thank you soo much!
Had my permanent bridge fitted yesterday, Jyoti was absolutely brilliant, she made me feel at ease throughout all my visits .
Highly recommended ascent and Jyoti – terrific service
The treatment teceived from my dentist (Shiv) and his nurse (Holly) was excellent.. i had a crown fitted amd the whole process was went very smoothly. Shiv explained clearly all the steps he was taking and took great care to ensure the crown was a good fit.
I am extremely pleased with the end result.
Excellent service. 10 out of 10 at every stage of contact with Ascent. First: Almost instant phone call back following enquiry submitted on the website. Then: scheduling an appointment over the phone by super clear & efficient receptionist, followed by txt reminders & txt pre medical forms in prep for appointment. Then: Arriving in the clean, professional clinic, instantly information pack provided with pricing, info about surgery, payments plans & my dr qualification & experience. And finally: this was my 5th Invisalign consult & dr Gursh’s approach is just entire new level to anything you’ve ever experienced. Professional, efficient, attentive & perfectionist. Wealth of knowledge & fluency at every stage of examination. Very excited to start my journey to, I have no doubt, I will end up with perfectly aligned teeth. 100% recommend and I am a very particular client.
Thank you Ascent :) xx
If you want to be looked after and have great teeth then this is the place to go! There is nothing I can fault about this company. They have always been so friendly, professional, always had appointment times, kept in touch to confirm appointments and the place is always spotless and smells amazing! Cleanliness is 10/10 too. They go the extra mile, sending little cards to wish you well with your new braces. I had one to say we hope your getting on with your new brace and another to say we hope you are loving your new smile! I am extremely happy with my results and I would high recommend this dentist to anyone!
I have had a few appointments now and each and every time the care and level of service is impeccable
All staff members are very friendly and caring
Dr Shiv and Alex took really good care of me, talking through all of the steps and procedures in detail throughout all the appointments,
The results of my treatments are absolutely amazing, I would highly recommend :)
Received their usual professional friendly and efficient service. The practice has provided me with great advice on my dental health. My hygienist Tayba, aided by Alex, is most helpful and thorough in monitoring ongoing progress with my gum hygiene and cleaning.
Absolutely 100% for customer service, customer care, range of treatments and hygiene. Polite, friendly, clean and organised.
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Loughborough
- Mon 8:30am - 5:30am
- Tue 8:30am - 5:30am
- Wed 8:30am - 5:30am
- Thu 8:30am - 5:30am
- Fri 8:30am - 5:30am
- Sat Closed
- Sun Closed