Lauren Smith
in Loughborough

Absolutely 100% for customer service, customer care, range of treatments and hygiene. Polite, friendly, clean and organised.

Overall a good experience, friendly and informative staff.

Good Morning, following my wife: Gilly’s, superb experience at Ascent l have bitten the bullet and have had treatment myself. Since a child l have had wonkey teeth and have been overly conscious of my smile. I booked in to see Jyoti: who worked a minor miracle on Gilly’s broken front tooth, and how glad l am, although l suspect all the dentists have the same expertise. I had my initial appraisal and after a thorough check up and discussion l decided on composite bonding preceeded by home teeth whitening. The whitening was followed by a further appointment to finalise the bonding work and see a mock up that Jyoti had made showing me how my teeth would look after bonding. Once agreed, the game was on😬😬, Final appointment 2 weeks later and I shouldn’t have worried, 2 1/2 hours in the chair and the work was completed with no injections, no pain, slight discomfort but to be expected. Then came the big reveal, no fanfare or band playing, just Jyoti and her dental tech smiling and holding a mirror for me to look at my, “new” self. I can’t accurately describe how l felt, after so many years of smiling with a closed mouth or the hand over my mouth, l could now see straight white: not too white, gleaming teeth, overjoyed about sums it up. Anyway, enough of me, Jyoti is in my opinion a fabulous dentist with a smashing manner and approach, not at all pushy and is respectful of her patients input, faultless. When you then add the fantastic and friendly girls/ladies on reception, in my case Caitlan and Ellie, the whole dentist experience is on a level l have never felt before in a dentists surgery. Bottom line, Gilly and l have fallen on our feet choosing Ascent and have now joined their care plan. Thanks to all. Rgds Peter Battersby JP

I was a very nervous patient and have tried various dentists. Mandeep was very understanding and talked me through my options for treatment. I thought I would need sedation for my root canal but I saw Jesal and he reassured me I would be fine without. And I was! All the staff are lovely and didn’t make me feel silly for being anxious. Alex and Felicia were very helpful. I feel like I can go to the dentist now for regular check ups instead of avoiding it. I’m very happy with the treatment I have had as it has saved me losing a tooth. I can highly recommend the team at Ascent, Loughborough

This place is absolutely amazing the customer care and attention to detail is 5 star. I want to say an extra big thank you to Mandeep (dentist) and Ellie (nurse) for being with me every step of the way, your aftercare and support has been overwhelming and I’m so so pleased with the end result 😊. Anybody reading this review believe me Ascent Dental Care Loughborough is honestly the best.

Having recently moved to Leicestershire we were looking for a new dentist. My husband had a crown fitted by our previous dentist & was having pain. We both went to see Shivam at Ascent & he was fabulous. My husband was made an appointment to see a specialist & the following week he had a root canal. He’s now pain free & SO happy! The staff at the Loughborough surgery are so friendly and professional. They call to remind you of appointments & in fact called the day after hubby’s root canal to check he was ok. Wow! To say we’re impressed is an understatement. At last a dentist we can trust to take care of us. Have recommended Ascent to neighbours.

I broke off a very old crown but Ascent gave me an appointment really quickly. Thorough examination and x-ray shows it can’t be replaced but explained why so, and given various options to consider. Another appointment booked in next week to progress. Very satisfied with the overall patient care provided.

Excellent service. 10 out of 10 at every stage of contact with Ascent. First: Almost instant phone call back following enquiry submitted on the website. Then: scheduling an appointment over the phone by super clear & efficient receptionist, followed by txt reminders & txt pre medical forms in prep for appointment. Then: Arriving in the clean, professional clinic, instantly information pack provided with pricing, info about surgery, payments plans & my dr qualification & experience. And finally: this was my 5th Invisalign consult & dr Gursh’s approach is just entire new level to anything you’ve ever experienced. Professional, efficient, attentive & perfectionist. Wealth of knowledge & fluency at every stage of examination. Very excited to start my journey to, I have no doubt, I will end up with perfectly aligned teeth. 100% recommend and I am a very particular client.

Thank you Ascent :) xx

Full information given and efficiently sorted the problem

I began my Invisalign treatment back in August 2021 and I have been so impressed with the care and attention to detail I have received. From the receptionists who phone to check up on my treatment/appointments through to Gursh and Charlotte who have been handling my treatment, all of the staff are so friendly and welcoming. Gursh is incredibly knowledgeable and always explains in great detail, exactly what to expect in an appointment. He pays such careful attention to detail that I’ve felt really looked after throughout the whole process. The same goes for Charlotte who I’ve seen for my last few appointments alongside Gursh. She is very attentive, kind and caring. Not once have I felt uneasy in the chair.
I’ve always felt really well looked after at Ascent Dental Care and I would highly recommend. Thank you!

The treatment teceived from my dentist (Shiv) and his nurse (Holly) was excellent.. i had a crown fitted amd the whole process was went very smoothly. Shiv explained clearly all the steps he was taking and took great care to ensure the crown was a good fit.
I am extremely pleased with the end result.

I had an extraction under sedation and the team were fantastic. they are all really kind and caring and I didn’t know anything about it – perfect!