The Patient Journey
in Loughborough

I was a very nervous patient and have tried various dentists. Mandeep was very understanding and talked me through my options for treatment. I thought I would need sedation for my root canal but I saw Jesal and he reassured me I would be fine without. And I was! All the staff are lovely and didn’t make me feel silly for being anxious. Alex and Felicia were very helpful. I feel like I can go to the dentist now for regular check ups instead of avoiding it. I’m very happy with the treatment I have had as it has saved me losing a tooth. I can highly recommend the team at Ascent, Loughborough

I broke off a very old crown but Ascent gave me an appointment really quickly. Thorough examination and x-ray shows it can’t be replaced but explained why so, and given various options to consider. Another appointment booked in next week to progress. Very satisfied with the overall patient care provided.

I have been with this dentist for the last 40yrs, recently it has changed hands and booking appointments has been difficult at times, but the care is great. Today I had a wisdom tooth removed. The proceedure was fine and completely painless, Simon is great as the consulting surgeon for more complex surgery, I recommend him 100%

Absolutely 100% for customer service, customer care, range of treatments and hygiene. Polite, friendly, clean and organised.

Jes and the team were fantastic! I had multiple route canals. Overall lasted about 90 mins … minimal pain honestly I felt a tiny amount of pain for no more than 1 minute throughout. Jes and his assistant were very conscientious, I was numbed at the start and throughout was asked if was doing okay.
I was little nervous beforehand, but actually could have napped midway through !
The chilled out ibiza tunes in the background in the room made for an even more relaxing atmosphere
Dont delay, have a root canal with Jes and Co.

I couldn’t recommend Ascent highly enough, especially for patients who are nervous about going to the dentist. Every member of staff I have interacted with has been friendly, professional and made me feel totally at ease, even though I was very anxious about visiting the dentist. I requested a new patient consultation and was seen by my dentist Mandeep and dental nurse Alex later that same week. Mandeep was so patient and thorough and explained the treatment I required clearly every step of the way and Alex was lovely and so reassuring. Again, appointments for the treatment were available straight away and Mandeep and dental nurse Hollie were so calming and professional. I was so happy with the service throughout this initial consultation and treatment that I have joined Ascent as a member and will continue to come for my routine check-ups and I no longer feel frightened about the prospect of a dentist visit!

Had my permanent bridge fitted yesterday, Jyoti was absolutely brilliant, she made me feel at ease throughout all my visits .
Highly recommended ascent and Jyoti – terrific service

Excellent service. 10 out of 10 at every stage of contact with Ascent. First: Almost instant phone call back following enquiry submitted on the website. Then: scheduling an appointment over the phone by super clear & efficient receptionist, followed by txt reminders & txt pre medical forms in prep for appointment. Then: Arriving in the clean, professional clinic, instantly information pack provided with pricing, info about surgery, payments plans & my dr qualification & experience. And finally: this was my 5th Invisalign consult & dr Gursh’s approach is just entire new level to anything you’ve ever experienced. Professional, efficient, attentive & perfectionist. Wealth of knowledge & fluency at every stage of examination. Very excited to start my journey to, I have no doubt, I will end up with perfectly aligned teeth. 100% recommend and I am a very particular client.

Thank you Ascent :) xx

Full information given and efficiently sorted the problem

I had an emergency appointment today and Mandeep and Ellie were great at not only explaining what was happening with my tooth extraction but also keeping me calm as I was very nervous. The extraction its self was quick and in no way uncomfortable. I am very greatful to them both for putting me at ease and the being professional throughout the appointment

Excellent experience, had 2 fillings, the dentist talked through every step, would rate the visit higher if I could. Thank you Dr Shiv

Thank you so much ! From the first step into Ascent Dentist I was welcomed and reassured that I would be treated to suit my fears. I am terrified of the dentist but after meeting the receptionist,the nurse then the actual dentist I felt that I could actually go through with my treatment. I had an initial examination then was advised what treatment I needed. I felt so relieved that I agreed to have the treatment. I made my appointment for root canal and fillings under sedation! WOW! On the day of treatment I arrived and was put at ease by all welcoming,smiling staff,it really is a good environment! Had my treatment and taken. Home_ no side effects but best of all no pain. I would recommend ASCENT Dentist to anyone afraid or not. Thank you for making this the best dental experience. Mrs D’Arcy.